Privacy Policy

Agentic AI Agency ("we", "us", "our") operates the website agenticaiagency.ca and provides AI agent design, build, and deployment services to Canadian businesses. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information we collect

Information you give us. When you book a call or contact us, we collect the details you provide — such as your name, business name, email address, phone number, and anything you tell us about your needs.

Information collected automatically. Like most websites, we collect standard analytics data through Google Analytics and Google Tag Manager, including your approximate location, device and browser type, pages viewed, and how you arrived at the site. This data is aggregated and used to understand and improve the site.

How we use your information

• To respond to your enquiries and schedule and prepare for calls.
• To provide, deliver, and improve our services.
• To send you information you have requested or that is relevant to a project we are discussing.
• To understand how the site is used and improve its content and performance.
• To meet legal, regulatory, and security obligations.

Third-party services

We use trusted third parties to run parts of the site and our booking process. These include Google Analytics and Google Tag Manager (site analytics), and GoHighLevel / LeadConnector (booking calendar and customer relationship management). Any contact or booking information you submit is processed by these providers on our behalf. We do not sell your personal information.

Cookies

We use cookies and similar technologies for analytics and to make the site work properly. You can control or disable cookies through your browser settings; some features may not function as intended if you do.

Data retention

We keep personal information only as long as needed for the purposes described above or as required by law, after which it is deleted or anonymised.

Your rights

Under Canadian privacy law you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. To make a request, contact us using the details below. We will respond within the timeframes required by law.

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your information appropriately.

Children's privacy

Our site and services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version. Material changes will be posted on this page.

Contact us

Questions about this policy or your personal information? Email us at hello@agenticaiagency.ca or reach out through our contact page. Agentic AI Agency is based in Ontario, Canada.